Simplify product registration.
Engage with your buyers.
Multiply revenues.
Give your buyers a simple engagement tool to register their warranties, report issues, purchase add-ons and receive vouchers.
- Tailored for products sold with a warranty.
+100K
Include your buyers to join thousands of other product owners using Secqrd!
QR Scan Compatibility
Without a separate scan app.
Customer-centric use for simplified account access
Is your business selling a product with a warranty?
Secqrd Advantages
- Easier 3-step product self-registration for buyers
- Simplifying buyer ID verification during support calls
- Allow buyers the convenience to find new upgrades
- Automating invoicing and buyer payments collection
Immediate Benefits
- Reducing headcount in customer service teams
- Preventing fraudulent claims (expired warranty)
- Increase CLV with purchase of upgrades and add-ons
- Multiple revenues from existing buyers
Integrate Secqrd
Connect directly with your buyers after a purchase
Include a Secqrd warranty card inside your packaging before shipment
Makes it easier for your buyers to register their product and to be connected directly with your business.
Tailored for merchants with multi-store e-commerce product sales
Secqrd is a purpose built after-sales CRM for products that are sold with a warranty
Gain access to all the features you need to effectively manage relations with buyers in after-sales.
Common Issues
Buyer profile data is not complete or outdated.
Using too many systems to coordinate with buyers.
Collecting payments from buyers are not automated.
Secqrd connects you directly with your buyers from the moment your product is registered.
Secqrd makes it easier for your buyers to purchase upgrades and add-ons for their products
Your business can create add-ons for each unique product that can be purchased by buyers.
< First Purchase
Product is registered
Upsell 100+ types of standard add-ons or customise your own with automated invoicing and payment collection.
Extended Warranties
Periodic Maintenance
Product Insurance
On-Site Training
On-Site Cleaning
Original Certificate
Product Transfer
Replacement Batteries
Monthly Refills
End-of-Life Disposal
Gain access to an array of business automation tools
Secqrd equips your business with an all-in-one software tool minus the hassle of coordination and integration with multiple vendors.
Customer Service
In-Built Messaging
Buyer ID Validation
Warranty Validation
Operations
Collaborative Inbox
Inventory Management
Product Analytics
Appointment Scheduler
Sales / Finance
E-Commerce
Automated Invoicing
Online Payments
Financial Analytics
Loyalty
Gift Vouchers
Buyer Analytics
Upgrade your after-sales process with Secqrd CRM
Simple and feature-focused tool with a straight forward pricing scheme.
Without Secqrd
- CRM + POS + IMS + chat apps
- Costly per-user subscription fees
- Too many chat channels for buyers
- High cost (many hidden usage fees)
- Printed cards & hologram stickers
- Stand-alone website contact form
- Buyer information not up-to-date
- Too much time for buyer validation
- No tracking of case until completion
- Unstructured add-on sales
- Manual collection of payments
- Multiple Spreadsheets
- Takes too much resources
- Single all-in-one software
- Purpose built with after-sales tools
- Digital warranty registration forms
- Buyer information up-to-date
- Direct chat channel with buyers
- Powerful product data analytics
- Automated invoicing to buyers
- Online e-payments with Stripe
- Flat per-business subscription fees
- No usage / SMS / QR-scan fees
⌛ Comes with a 60-day money back guarantee. No questions asked. T&C apply.
Standardise your global after-sales support with Secqrd CRM
Secqrd supports multi-level seller registration with a single unified brand and product profiling to allow your downline and sales representatives to easily include their buyers into a common platform.
For Brand Owners
For Country Distributors
For Online Resellers
For Retail Merchants
Deliver tangible impact to your business
Integrate Secqrd in your current buyer engagement process after a product sale and gain the following advantages.
“
Secqrd gives us easier engagement with our buyers of solar panels and battery systems, providing a premium after-sales experience that differentiates our distribution business from our competitors.
Have a burning question to ask us?
Common questions
Secqrd (pronounced as secured) is a B2B2C SaaS software solution. Secqrd is an after-sales engagement tool tailored for products that are sold with a warranty. We connect sellers directly with buyers via e-warranty registration, enabling in-app communication, issue loyalty vouchers, review data analytics and sellers can upsell 100+ addons to buyers after an initial sale to increase revenue from a single paying customer.
We make it easier for your buyers to purchase any new add-on or product upgrade after the original purchase.
Secqrd is a complete solution built specifically for after-sales engagement with buyers in warranty management. Our all-in-one software comes with a simple per-business subscription fee starting from US$49 per month to manage 5,000 buyers with up to 20 team user accounts. You are able to upgrade as your business grows while enjoying all features on Secqrd. We do not bill you on a per seat, per-QR-scan, or per SMS fee which ultimately costs your business more over the long run. Review our pricing page here.
A traditional CRM is built to manage your communications with buyers. With Secqrd, we put the “sales” back in after-sales by equipping your business with a powerful sales tool that enables revenue generation. With 15+ years in enterprise software sales, we understand the need of businesses to generate income with the implementation of automation software. Secqrd gives your business a commercial advantage.
We strive to guide you closely along the way in the early steps with a dedicated account manager. For all our plans, We provide a complimentary FREE product upload service for your first 1,000 products into Secqrd. The average time taken by our business subscribers is 10-14 days from the demo call to training of related team members. We are committed to work together with you to reduce this time.
With the current weak economy forecast into 2024, the best sales strategy is to tap into your existing buyers to upsell product add-ons and upgrades. The success rate for sales conversions of repeat buyers is far more favourable if compared to the high customer acquisition cost for new buyers of your product.
Get Secqrd.
From only US$79 US$49 per month
(Valid until 31/3/2024)
One flat subscription fee billed per business, priced annually.
- Gain access to full features on Secqrd
- Includes 20 team accounts
- Supports up to 5,000 unique buyers
- Manage 200 product types
- 10% transaction fees on add-on sales
Get a 30% discount when you sign up for 2 years.
Request Product Demo